If you have concerns about the quality of the service you or your loved one is receiving from Chorus and you would like independent advice and support, you may wish to speak to an advocate. An advocate is your champion. They’re there to support you They can:
- provide you with information about your rights and responsibilities;
- help you make decisions about your care;
- talk you through all your options;
- approach Chorus on your behalf to raise your concerns;
- support you to make a complaint.