For Customers

Chorus & the coronavirus (COVID-19)

Updated 28 January 2022

Our commitment to you

Your health and safety are our top priorities at Chorus as we closely monitor the COVID-19 situation in WA and look at how we start to live with COVID-19 in the community as safely as possible.

  • We have a dedicated response team following the latest government advice on health and safety.
  • We are committed to maintaining your service delivery and support. There is a possibility that we may need to adapt or cancel some services as the COVID-19 situation evolves. We will communicate directly with you if this happens.
  • Chorus staff and volunteers, unless under medical exemption, have been vaccinated as per the government mandate.
  • Chorus staff have been trained in COVID-19 prevention measures to keep us all safe. We are following strict personal hygiene guidelines, including social distancing, masks when mandated, wearing gloves inside your home and in vehicles, and using antibacterial hand sanitiser and wipes.

How you can help us

To ensure your health and safety, as well as the safety of our team, please let us know:

  • If you have been tested for COVID-19 and you are self isolating
  • If you are self isolating due to travel
  • If a member of your household is self isolating
  • If you have symptoms of COVID-19 or if you are unwell.

For the most up to date information from the West Australian Government, please visit

For the most up to date locations visited by COVID-19 cases, please visit

To download the flyer with all the information regarding our commitment to you and how you can help click here or on the image below.


Forms & Policies

Click on the bars below to find a list of forms and policies for Chorus customers.

If you are looking for something not listed here, please call us on 1800 264 268 or complete the contact form below.

To read more about the new look invoices click here

Fee schedules

Please contact us for any other services

Payment options

Location  EFTPOS Cash
Mandurah: Ability Arts, 6 Cumberland Street, Greenfields, WA 6210
Chorus Kitchen: 38A Waddell Road, Palmyra, WA 6157
Bull Creek Social Centre: 24 Leichardt Street, Bull Creek, WA 6149
Carlisle: 43 Planet Street, Carlisle, WA 6101
Albany Senior Citizens Centre: 122 Grey Street, Albany, WA 6330

At Chorus we understand people don’t exist in a vacuum, but rather they live in communities amongst networks of family, friends and carers. Below are useful links and information for all carers, including the Government carer support site, Carer Gateway: