For Customers


Home Care Packages Fees Update

Updated 2 June 2023

The Minister for Aged Care has sent a letter to Chorus customers about Chorus Home Care Package subsidy increases. Chorus has also sent a fee increase schedule to Chorus Home Care Package customers.

Click here for more information and FAQs


Chorus & the coronavirus (COVID-19)

Updated 8 August 2022

Your health and safety are our top priorities at Chorus as we continue to closely monitor the COVID-19 situation in WA and live with COVID-19 in the community as safely as possible.

  • We have a dedicated COVID-19 response team following the latest government advice from WA Health on health and safety.
  • We are committed to maintaining your service delivery and support. There is a possibility that we may need to adapt or cancel some services as the COVID-19 situation evolves. We will communicate directly with you if this happens.
  • Chorus staff have been trained in COVID-19 prevention measures to keep us all safe. We are following strict personal hygiene guidelines, including social distancing, masks if requested by the customer, and using antibacterial hand sanitiser and wipes.
How you can help us

To ensure your health and safety, as well as the safety of our team, please let us know if:

  • You have tested positive for COVID-19 and you are self isolating
  • A member of your household is self isolating
  • You have symptoms of COVID-19 or if you are unwell.

For the most up to date information from the WA Government, please visit


Forms & Policies

Click on the bars below to find a list of forms and policies for Chorus customers.

If you are looking for something not listed here, please call us on 1800 264 268 or complete the contact form below.

To read more about the new look invoices click here

Fee schedules

Please contact us for any other services

Payment options

Location  EFTPOS Cash
Chorus Peel North: Ability Arts, 6 Cumberland Street, Greenfields, WA 6210
Chorus Melville: 38A Waddell Road, Palmyra, WA 6157
Chorus Cockburn: 24 Leichardt Street, Bull Creek, WA 6149
Chorus Victoria Park: 43 Planet Street, Carlisle, WA 6101
Chorus Albany: 122 Grey Street, Albany, WA 6330

At Chorus we understand people don’t exist in a vacuum, but rather they live in communities amongst networks of family, friends and carers. Below are useful links and information for all carers, including the Government carer support site, Carer Gateway: