Welcome to the Chorus information page for customers. Thank you for choosing Chorus as your preferred in-home care provider. We’re here to give you the support you need to live your life the way you choose and keep you connected with your local community. On this page you’ll find all the information you need to make the most of Chorus and our services.
About Chorus
Newsroom
For Customers
Customer Rights & Responsibilities
We are committed to ensuring the rights of customers, families and carers are always being met. Chorus people — both staff and volunteers — care about our community and believe every person can make a positive difference to the lives of others. Everyone has a role to play in ensuring these relationships are effective and […]
Information for Chorus Customers
If you’re receiving Chorus services, this section has important information for you.
Transportation
For information regarding Chorus Transportation services excerpt.
Privacy
Chorus is committed to protecting the privacy of your information: We collect personal and sensitive information through email and direct communication with you, both solicited and unsolicited. We collect, store, use and distribute a range of information that is defined by the Privacy Act 1988 (and the supporting Australian Privacy Principle) as both personal and […]
Feedback
We welcome all feedback from customers, their families and their support teams, as it helps us improve our services and create a better customer experience. If you have any suggestions, complaints or compliments about our services, we want to hear from you.
Advocacy
If you have concerns about the quality of the service you or your loved one is receiving from Chorus and you would like independent advice and support, you may wish to speak to an advocate.
Frequently Asked Questions
If you’re receiving or considering Chorus services, these FAQ’s could help provide answers to commonly asked questions.