For Customers
Chorus & the coronavirus (COVID-19)
Chorus is monitoring the situation constantly and we have a dedicated response team following the latest government advice.
The health and safety of the Chorus community remains our top priority as we continue to provide and adapt the way we deliver services. We will talk to customers about any changes to their service.
If you are unwell, please contact your GP. For information on COVID-19, ring the National Coronavirus Helpline on 1800 020 080.
If you have an upcoming service scheduled and you or someone you know has been unwell, please let us know.
Click here to download a copy of the customer information sheet.
Click on the bars below to find a list of forms and policies for Chorus customers.
If you are looking for something not listed here, please call us on 1800 264 268 or complete the contact form below.
To read more about the new look invoices click here
Fee schedules
Please contact us for any other services
Payment options
- Direct Debit Form
- If you would like to set up a payment plan please email customeraccounts@chorus.org.au
- Locations for in person payment
| Location | EFTPOS | Cash Payments |
|---|---|---|
| Mandurah: Ability Arts, 6 Cumberland Street, Greenfields, WA 6210 |  | |
| Chorus Kitchen: 38A Waddell Road, Palmyra, WA 6157 | | |
| Multicultural Activity Centre: 24 Leichardt Street, Bull Creek, WA 6149 | | |
| Carlisle: 43 Planet Street, Carlisle, WA 6101 | | |
| Kwinana: 157 Medina Avenue, Kwinana WA 6167 | | |
| Rockingham: 4 Civic Boulevard Rockingham WA 6168 | | |
| Albany Senior Citizens Centre: 122 Grey Street, Albany, WA 6330 | | |
| Port Kennedy: 1 Le Mans Elbow, Port Kennedy, WA 6172 | | |
| Our House: 16 Vermont Avenue, Meadow Springs, WA 6210 | | |
| Ray Street Day Centre: 20 Ray St, Rockingham, WA 6168 | |
Policies
- DES Code of Practice
- DES Service Guarantee
- Privacy statement
- Chorus Charter of Rights – Carers
- Chorus Charter of Rights & Responsibilities – Customers
Information & forms
- Advocacy Information Sheet
- Suggestions, compliments & complaints
- Customer Feedback Form
- DES Services Guide (click below image)