For customers
UPDATE: Chorus has been working on merging three companies — Care Options, Volunteer Task Force and Community First — under one banner. We have been operating as Chorus for more than a year and we continue the process of merging all our internal systems, processes and procedures. It’s a big job and we’re nearly at the end. Ultimately these changes are designed to make life easier for you and all Chorus customers. For more on these changes click on the image below:
Click on the bars below to find a list of forms and policies for Chorus customers.
If you are looking for something not listed here, please call us on 1800 264 268 or complete the contact form below.
Fee schedules
Please contact us for any other services
Payment options
- Direct Debit Form
- If you would like to set up a payment plan please email customeraccounts@chorus.org.au
- Locations for in person payment
| Location | EFTPOS | Cash Payments |
|---|---|---|
| Mandurah: Ability Arts, 6 Cumberland Street, Greenfields, WA 6210 |  |
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| Chorus Kitchen: 38A Waddell Road, Palmyra, WA 6157 | |
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| Multicultural Activity Centre: 24 Leichardt Street, Bull Creek, WA 6149 | |
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| Carlisle: 43 Planet Street, Carlisle, WA 6101 | |
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| Albany: Unit 2, 63 Serpentine Road, Albany, WA 6330 | |
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| Kwinana: 157 Medina Avenue, Kwinana WA 6167 | |
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| Rockingham: 4 Civic Boulevard Rockingham WA 6168 | |
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| Albany Senior Citizens Centre: 122 Grey Street, Albany, WA 6330 | |
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| Port Kennedy: 1 Le Mans Elbow, Port Kennedy, WA 6172 | |
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| Our House: 16 Vermont Avenue, Meadow Springs, WA 6210 | |
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| Ray Street Day Centre: 20 Ray St, Rockingham, WA 6168 | |
Policies
- DES Code of Practice
- DES Service Guarantee
- Privacy statement
- Chorus Charter of Rights – Carers
- Chorus Charter of Rights & Responsibilities – Customers
Information & forms
- Advocacy Information Sheet
- Suggestions, compliments & complaints
- Customer Feedback Form
- DES Services Guide (click below image)