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About Chorus
About Chorus
Our Values
History
Our Board
Our Supporters
Publications
Newsroom
Podcast
Blog
Newsletters
Publications
News
For Customers
Chorus Customer App
Work with Us
Customer Feedback
Pay Your Invoice
Contact Us
Donate Now
Contact Us
Donate Now
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Important Information
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Important Information
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Important Information
In this section
Customer Rights & Responsibilities
Your rights as a Chorus customer
Your responsibilities as a Chorus customer
Your rights as a Chorus carer, family member or personal support person
Being home for your service appointments
Emergency situations
Health & safety
Information for Chorus Customers
Understanding your Home Care Package fees
Understanding your CHSP fees
Understanding your NDIS fees
Cancelling services
Domestic assistance products
Hours of operation
Wellness and re-ablement
Your support plan
How to pay your invoice
Transportation
Transportation Services
Privacy
Why does Chorus collect personal and sensitive information?
What information does Chorus collect?
How is my information stored and protected?
Who else might have access to (or receive) my personal information?
Accessing and correcting your personal information
Data breach notification
Feedback
Leaving feedback
Raising a concern or making a complaint
Unresolved complaints and dispute resolution
Aged Care Quality Commission optional Feedback Request
Support at Home Program
Existing Home Care Package Recipients
Support at Home Assessment and Eligibility
Prioritisation and Wait Times
Support at Home Funding & Pricing
Support at Home Categories: Classifications & Pathways
Support at Home Service List
Assistive Technology and Home Modifications Scheme (AT-HM)
What next?
Advocacy
For aged care advocacy
For disability advocacy
Informing Chorus you have nominated an advocate
Alternatives for advocacy, advice and complaints
Important Information
Translating information
Carer Gateway
Assessment: My Aged Care
Your local council
Frequently Asked Questions
FAQ’s
Translating information
Carer Gateway
Assessment: My Aged Care
Your local council
Customer Rights & Responsibilities
Your rights as a Chorus customer
Your responsibilities as a Chorus customer
Your rights as a Chorus carer, family member or personal support person
Being home for your service appointments
Emergency situations
Health & safety
Information for Chorus Customers
Understanding your Home Care Package fees
Understanding your CHSP fees
Understanding your NDIS fees
Cancelling services
Domestic assistance products
Hours of operation
Wellness and re-ablement
Your support plan
How to pay your invoice
Transportation
Transportation Services
Privacy
Why does Chorus collect personal and sensitive information?
What information does Chorus collect?
How is my information stored and protected?
Who else might have access to (or receive) my personal information?
Accessing and correcting your personal information
Data breach notification
Feedback
Leaving feedback
Raising a concern or making a complaint
Unresolved complaints and dispute resolution
Aged Care Quality Commission optional Feedback Request
Support at Home Program
Existing Home Care Package Recipients
Support at Home Assessment and Eligibility
Prioritisation and Wait Times
Support at Home Funding & Pricing
Support at Home Categories: Classifications & Pathways
Support at Home Service List
Assistive Technology and Home Modifications Scheme (AT-HM)
What next?
Advocacy
For aged care advocacy
For disability advocacy
Informing Chorus you have nominated an advocate
Alternatives for advocacy, advice and complaints
Important Information
Translating information
Carer Gateway
Assessment: My Aged Care
Your local council
Frequently Asked Questions
FAQ’s
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