All Home Care Package recipients will automatically transition into the Support at Home program on 1 November 2025 and receive a Support at Home budget that matches their Home Care Package. That includes Australians on the National Priority System, who will receive Support at Home funding equivalent to the HCP level for which they’ve been approved.
Reassessment won’t be necessary unless needs have changed. If re-assed later, you will receive a new Support at Home classification with the associated budget.
Government letters were sent to all Home Care Package customers at the beginning of May 2025, and differ depending on when you were approved for a Home Care Package.
To see a copy of this letter click below depending on your individual circumstances. Chorus and Services Australia will be communicating will all Home Care Packages again with more details.