As a Chorus customer, you have the responsibility to:
- be courteous and respectful to staff and volunteers;
- make sure your home is safe for our staff and volunteers to work in;
- provide appropriate equipment and cleaning products;
- participate in the planning of your services;
- provide enough information to help us develop, deliver and review the services you receive;
- let us know about any changes in your condition or circumstances, or about any concerns you have;
- be available at the times we are due to visit, keep your appointments, or let us know in advance if you cannot be there;
- tell us if you feel you are at risk of harm of any kind;
- share any cultural, religious or other special needs you would like us to be aware of;
- let us know if you have a family member, carer or other support person you would like us to involve at any stage.