Chorus is committed to considering and including family members, carers and other support people in the services we provide to customers.
At Chorus all families, carers and other support people have the right to:
- be treated with respect and dignity;
- participate in the assessment, planning, delivery and review of services that impact on them and their role as a carer;
- expect that their views, opinions and needs will be considered along with the views, needs and best interests of the person they care for;
- provide feedback or make a complaint about any aspect of the services being received, and be able to appeal or raise a dispute without fear of adverse consequences or loss of service.
For further information, please talk to a member of Chorus staff or contact:
- Carers WAcall 1300 227 377;
- the WA Government’s Health & Disability Services Complaint Office